How enquiry data is handled.

What we collect

When you send an enquiry, we collect the name, email address, company name, country and the message you write. If you contact us by phone, we may record the number you call from.

We do not ask for payment details through this website, and we do not collect identity documents.

Why we use it

Enquiry details are used to answer your question, prepare a quotation, arrange delivery or discuss cooperation. We do not use them for unrelated marketing.

What we do not do

We do not sell, rent or trade personal information with unrelated third parties. Data is shared only with the logistics or payment providers needed to fulfil an order you placed.

Storage and security

Enquiry records are stored in our business systems with access limited to the people who answer enquiries. We apply reasonable technical and organisational measures against unauthorised access, and keep records only as long as needed for the purpose above or as required by law.

Your rights

You can ask which personal data we hold about you, request a correction, or ask us to delete it. Write to the address below and we will respond within a reasonable period.

This policy follows applicable EU data protection rules, including the GDPR where it applies to your enquiry.

Cookies and analytics

This site keeps a language preference in your browser so the page you return to stays in the same language. We do not run advertising trackers on the public pages.